Privacy Policy
Last updated: January 2025
Introduction
Latch & Lodge LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property management services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number, address)
- Property details and location
- Communication preferences
- Financial information for payment processing
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide and maintain our property management services
- Communicate with you about your property
- Process payments and manage your account
- Send you updates, newsletters, and marketing communications
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business
- Booking platforms (Airbnb, VRBO, etc.) as necessary for property listings
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@latchandlodge.com
- Phone: (309) 885-5314